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Challenge

Customer Potential

Look forward. Rediscover your customers. Use market analysis in the after-sales area to achieve targeted additional sales. A reliable data basis is the foundation. We not only collect data for you, we also integrate it so that you can identify complex relationships. We process your valuable data with the utmost care and the highest level of security. Regardless of whether its customer, vehicle or parts data. After the data has been validated and corrected, you can discover new sales potential. Take advantage of the opportunity.

 

 

Analyze. Sell.

You know which parts your service areas sell. And you know what gets sold over the counter. But do you also know what this means for your markets beyond service? Our after-sales analyses grasps key data and distinguishes between the individual business units. We can then link them with parc data according to your specifications. What is the after-sales performance situation in the local market? Are there significant differences when comparing regions? What are the national Trends?

 

 

Predictive

Quality service is getting more and more decisive. You can use it to build brand loyalty with your customers after the sale. Thanks to our market analysis, you know in advance which vehicles will need service in your area soon. This makes it possible for you to supply your service areas with the parts that they need. We illustrate your customer flows and show you key features of the market. You see sales development by service activity, how model series' develop according to age category and much more. Depending on permissions level, users see only what is important for them. Take advantage of your after-sales opportunities.

 

 

Jeremy Peel
Senior Account Manager

Market Analysis After-Sales
 
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