You already mentioned that we are currently increasing our support for both retailers and manufacturers. What exactly does this support look like?
Right, we started with the manufacturers. For this, we took a closer look at the sales channels, since the stationary trade, as mentioned before, is the pillar of sales. In other words, we analysed which retailers are essential in a dealer network in order to be able to guarantee the most comprehensive distribution possible. On the other hand: Who is particularly endangered by the crisis, but important for the existing dealer network? That is why we have offered our customers a stress test to answer these questions using key figures and data from our MIS system. With the help of a coverage analysis and specified customer parameters, such as drive-time, we were able to provide many customers with an important tool for identifying locations that they should pay close attention to right now. We also provided our customers with a new report collection in their MIS account. This gives manufacturers as well as dealers a transparent overview of current developments at a glance and allows them to realistically assess the situation on a monthly basis.